How to Validate Your Business Ideas
Early Stage Startups Invest >3,000 hours doing
Customer Discovery to Validate their Business Ideas
Learn these 3 lessons to start validating yours:
1/ How to make hypotheses and
2/ Ask open-ended questions to
3/ Obtain all the information you need.
1/ Everything begins with a guess, or in this case a hypothesis.
- Is your customer even the right customer?
- Is the problem you want to solve even a problem?
- Is the problem big enough?
- Are there unsolved needs you can cover?
- What´s the sense of urgency?
Guesses have a trick, the answer to the guess is not obvious:
- Entrepreneurs want more customers
- Researchers want a faster response time
- Program Managers don´t want to pay extra hours
- Facility managers want something that is cheaper
As an example, I have a time management tool and I want to validate:
- If my potential customer is even a customer
- If there´s any urgency to solve the problem
- If they care and by how much
- If they are the decision maker
- If there´s even a problem
Once you create your hypotheses,
The questions you ask will help you
Find gaps and needs of your customer
To validate the potential of your business idea.
2/How to Ask Open-Ended Questions
If you ask: Do you use time management tools?
Whether the answer is yes or no,
The conversation is over.
The same happens if you ask:
Would you buy my product?
Most people will be polite and say yes to avoid hurting your feelings, but they will not buy.
If Instead, you ask:
- What tools do you have to measure time management?
- What are some time management tools previously used in your organization?
- What do you like about them? / What do you dislike about them?
- How do you differentiate good time management tools from bad ones?
- Who is involved in your organization to decide which TMT to use?
You can obtain information about your potential customer preferences, environment, relationships, and more.
3/ Obtain all the information you need:
The beauty of Open-ended questions is that they allow the interviewee to expand on their thoughts.
You can guide the conversation to:
a)Create empathy and a trusting environment.
b)Obtain the data you need to validate your business idea.
An underrated hack: Avoid Selling.
We like buying, but we don´t like being sold.
A good sign of your interview is when they speak 80% of the time and you only 20%
Your objective is to gather data, not to sell
That’s it!
3 simple ways to validate your business idea:
1/ Make hypotheses
2/ Ask open-ended questions
3/ Avoid Selling & Listen 80% of the time
Repeat this with 10+ customers to find patterns in problems and needs that you can solve.
If you are an:
Early-Stage Startup,
Founder,
Creator,
I´d love to listen to your Idea and help you with this process.